Cancellation and Refund Policy for Scildan Technologies Pvt. Ltd. Website (www.scildantec.com) and Sign Forms Application
Last Updated: [19-12-2023]
Welcome to Scildantec Technologies Pvt. Ltd., the owner of the website www.scildantec.com (“the Website”) and the mobile application Sign Forms (“the App”). The Website and the App are provided by Scildantec Technologies Pvt. Ltd. (“Scildantec,” “we,” “us,” or “our”). This Cancellation and Refund Policy outlines the terms and conditions for cancellation and refund of services provided by the Sign Forms App and associated features.
1. Cancellation Policy
Users have the right to cancel their subscription or services at any time. To cancel a subscription, Users must follow the cancellation instructions provided within the Sign Forms App or contact our customer support at [support@scildantec.com].
2. Refund Policy
- Subscription Fees: Subscription fees for the Sign Forms App are non-refundable. Once a payment is made for a subscription period, no refunds will be issued for any unused portion of the subscription.
- One-Time Purchases: For any one-time purchases made within the Sign Forms App, refunds may be considered under certain circumstances. Users must contact our customer support at [support@scildantec.com] to discuss their situation.
- Technical Issues: If Users encounter technical issues with the Sign Forms App that significantly impact their ability to use the service, they may be eligible for a refund. Users should report technical issues promptly to [support@scildantec.com].
3. Refund Request Procedure
To request a refund, Users must:
Email our customer support at [support@scildantec.com] within 07 days of the purchase or subscription renewal.
Provide a detailed explanation of the reason for the refund request.
Include relevant information such as the user account details, transaction ID, and any supporting documentation.
4. Refund Eligibility
Refund eligibility will be assessed on a case-by-case basis. Refunds are generally not provided for dissatisfaction with the features or functionality of the Sign Forms App unless there is a technical issue that cannot be resolved.
5. Processing Time
Refund requests will be processed within 30 days of receiving the request. The actual refund time may vary depending on the payment method and financial institution.
6. Changes to the Policy
Scildantec Technologies Pvt. Ltd. reserves the right to modify, suspend, or terminate this Cancellation and Refund Policy at any time. Users will be notified of any significant changes.
7. Contact Information
If you have any questions or concerns about this Cancellation and Refund Policy, please contact us at:
Scildan Technologies Pvt. Ltd. Technologies Pvt. Ltd.
Address: B-52, Rajkamal Apartment, Parel, Mumbai, Mumbai, Maharashtra, 400012.
Email: contact@scildantec.com
Website: www.scildantec.com
By using the Scildantec Website and Sign Forms Application, you acknowledge that you have read, understood, and agree to this Cancellation and Refund Policy.
Contact Us
- 52, Rajkamal B, Rajkamal Studio, Parel, Mumbai 400012
- +91 7417417446